Q: How long have you been in business?
A: I have been in business for 7+ years and have over 9 years experience.
Q: Will your equipment damage my yard?
A: Under normal conditions, our equipment will not cause any damage. If there's a problem with getting our equipment to the digging location, I'll let you know and your options.
Q: Do I need to find my underground utilities?
A: Yes, it's usually the Homeowner's responsibility.
Q: What is the charge for getting the locates?
A: It's free! Save yourself headache and worry. Takes between 1-3 days normally. They don't require you to be home either - typically, the summary is left in your mailbox/door - even by email.
http://www.on1call.com/ or 1-800-400-2255
Q: I am building a fence. Do I need a permit from the city?
A: If you are building a fence, no, but you do have to adhere to bylaws regarding setback and heights - especially if you're a corner lot or have a side lot that's larger than your rear yard. http://kitchener.ca/en/livinginkitchener/resources/Fence_brochure.Pdf
Q: I am building a deck. Do I need a permit from the city?
A: Any deck over 24 inches above grade requires a permit. Permit will run you about $100.00.
Q: How do you know where the fence goes?
A: The homeowner is responsible for staking the property to indicate where the property lines are located. We recommend that neighbours are consulted to avoid any disputes.
Q: How do I find the property lines?
A: You should have a copy of your land survey that you received when the property was purchased. If you do not have a copy, you can request a duplicate from City Hall through the Building Division. Metal stakes may also be buried a few inches below the topsoil. Try poking around.
Q: How will you know where to put the holes?
A: If we are building your project, we will take care of these things for you.
Q: I am unsure of how to do some of the things mentioned above.
A: Feel free to talk to me. I am happy to give advice.
Q: Which material should I use for my deck: pressure-treated, cedar, or composite?
A: Pressure-treated is the cheapest, most common material used in decks and is valued for meeting structural load requirements. Cedar is more expensive, but has an all-natural defense against rot and bugs. Cedar also has its well-known and well-loved smell. Composites are the most expensive, but give you far superior life and are maintenance-free. Expect Cedar to run double what PT goes for and composite is 3-4x+ more. Just as a head's up.
Q: Do you provide an incentive or deal for large-scale or multiple-neighbor jobs?
A: Yes, for fences and decks. Deals can be given if you and your neighbor(s) would like all the work to be done at the same time, as this reduces our traveling costs - especially with today's price of fuel, which $1.20/L with a AWD V8! So, the bigger the job, the bigger the deal.
Q: What happens if I would like to change the design of my project?
A: For example using a deck: if you're first quoted for a design and then upon signing you decide to have the boards go 45, you would be informed of the additional charge and contract amended on the spot. Another example might be choosing 45 corners where before they were regular 90s. Basically, any change will be determined by new material cost and amount of labour involved.